Shipping policy

Shipping Policy

At Sleepify, we work to prepare and ship your order as quickly as possible.

Processing time
All orders are processed within 1–3 business days before being shipped. During this time we process your order, check your product and prepare your package for shipping.
Business days do not include weekends or holidays.

Shipping time
Once your order has shipped, delivery to the United States usually takes 7–15 business days.
These times are estimates and may vary depending on your location, the shipping carrier, high-demand periods, holidays, customs processes or other circumstances beyond Sleepify's control.

Shipping cost
Shipping to the United States is free on all orders.

International shipping
We ship to several countries. Delivery times may vary depending on the destination, and delivery to some regions or remote areas may take longer than usual.
If customs duties, import taxes or other charges apply in the destination country, these may be the customer's responsibility where applicable.

Order tracking
When your order ships, you will receive an email with your tracking information, provided the carrier offers tracking. You can also follow your order on our "Track your order" page.
Please note that tracking information may take 24–72 hours to update after your order ships.

Shipping address
It is the customer's responsibility to make sure the address provided at checkout is correct and complete.
If you notice a mistake, contact us as soon as possible at infomimopaws@gmail.com. If your order has already been processed or shipped, we may not be able to change the address.

Delays
While we do our best to deliver every order within the estimated time frame, delays may occur due to circumstances beyond our control, such as:
- Carrier logistics issues
- Customs delays
- Holidays
- Weather conditions
- High-demand periods
- Local incidents in the destination country
The time frames shown are delivery estimates, not guaranteed dates.

Orders not received
If your order is significantly past the estimated delivery time, contact us at infomimopaws@gmail.com so we can check the status of your shipment and help you.

Contact
If you have any questions about your shipment or order, email us at infomimopaws@gmail.com.